EchoStar 44 User Manual

Review this Guide.

Call the DISH Network Customer Service Center at 1-800-333-DISH 
(3474). Have the date of purchase and your customer account number 
ready.

A Representative will assist you. The Representative will try to 
troubleshoot any problem you may be having. He or she also will check 
whether the switch is covered under this warranty.

If the Representative finds that you should return the switch, you will get a 
telephone number to call for a Return Authorization (RA) number. Before 
shipping any equipment to us, you must get a Return Authorization number 
from the Service Center.

You must package returned equipment properly. Follow the instructions 
that the Representative gives you. Write the RA number in large, clearly 
visible characters on the outside of the shipping box used to return the 
equipment. To avoid confusion and misunderstandings, we will return 
shipments without an RA number clearly visible on the outside of the box 
to you at your expense.

We will:
•

Check the switch, including whether it is covered under the warranty.

•

Replace any switch that we find is defective with a new or refurbished 
switch, if the defective switch is covered under the warranty. We will 
ship the replacement switch at our expense.

If a defective switch is not covered under the warranty, we will tell you. We 
may assess you a flat rate charge for a replacement switch, including 
shipping and insurance.