Polycom VVX 500 User Manual

Polycom VVX 500 and VVX 600 Business Media Phones and Polycom VVX Camera User

’s Guide

Polycom, Inc.

Rejecting Incoming Calls................................................................................................................ 42

Forwarding Incoming Calls to Another Person .............................................................................. 43

During Calls ..................................................................................................................................... 43

Holding Calls .................................................................................................................................. 43

Transferring Calls ........................................................................................................................... 44

Setting Up and Handling Conference Calls ................................................................................. 45

Setting Up Conference Calls .......................................................................................................... 45

Holding and Resuming Conference Calls ...................................................................................... 46

Ending Conference Calls ............................................................................................................... 46

Splitting Conference Calls into Two Held Calls ............................................................................. 47

Managing Conference Call Participants ......................................................................................... 47

Changing the Way Calls are Answered ........................................................................................ 48

Forwarding All Calls to Another Person ......................................................................................... 48

Rejecting Calls from a Contact ...................................................................................................... 49

Diverting Calls from a Contact to Another Person ......................................................................... 50

Using Do Not Disturb ..................................................................................................................... 50

Using Do Not Disturb with Multiple Lines ....................................................................................... 52

Listening to Voicemail .................................................................................................................... 52

Viewing Recent Calls ...................................................................................................................... 53

Working with Your Contact Directory ........................................................................................... 56

Working with a Corporate Directory ............................................................................................. 59

Controlling What is Heard.............................................................................................................. 60

Updating the Incoming Call Ringtone ............................................................................................ 60

Changing the Speaker Volume ...................................................................................................... 60

Changing the Ringer Volume ......................................................................................................... 60

Updating a Contact’s Ringtone ...................................................................................................... 61

Muting the Microphone................................................................................................................... 61

Choosing Where You Hear Sound Effects..................................................................................... 61

Managing Favorites ........................................................................................................................ 62

Working with Shared Lines............................................................................................................ 64

Using Video and the Polycom VVX Camera ..................................................... 66

Handling Video Calls Without a VVX Camera .............................................................................. 66

About Video Calls ........................................................................................................................... 67

Handling Video During Calls .......................................................................................................... 68

Handling a Mixture of Video and Audio-Only Calls ........................................................................ 70

Handling Conference Calls with Video........................................................................................... 70

Viewing All Video Calls on the Full Screen .................................................................................... 71

Displaying Video in Normal, Full, and Cropped Modes ................................................................. 72

Setting the Call Rate for Video Calls .............................................................................................. 73

Using a VVX Camera ...................................................................................................................... 73

Getting Started ............................................................................................................................... 74

About Video Calls ........................................................................................................................... 76

Handling Video Calls ...................................................................................................................... 77

Handling a Mixture of Video and Non-Video Calls ......................................................................... 81

Handling Conference Calls with Video........................................................................................... 82

Changing Video Settings................................................................................................................ 83

Placing Audio-Only Calls ............................................................................................................... 88