Mitel 5604 User Manual
Call Handling for the Mitel 5000 CP
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You can also use these features by pressing the "R" key on the handset during a call. The
following table lists the In-Call menu features and associated feature access code methods.
following table lists the In-Call menu features and associated feature access code methods.
Hold
1.
Press the "More" soft key.
2.
Select "Hold/Retrieve" to put the call on hold.
Retrieve a Held Call
1.
Press "More".
2.
Select "Hold/Retrieve" to retrieve the call.
Transfer
1.
Press "More".
2.
Select "New Call".
3.
Dial the number to which you want to transfer the call and then press "Call".
4.
Do one of the following:
•
to make a blind transfer, select "Release" to hang up and connect the other two parties.
•
to make a supervised transfer, wait for an answer, announce the transfer, and then
select "Release" to hang up and connect the other two parties.
select "Release" to hang up and connect the other two parties.
•
to terminate the transfer and return to the held call, press "More" and then select "End
Call".
Call".
In-Call Menu under More
Associated Feature Access Code
Contacts
Microphone off
Hold
R
New Call
R
Release
R4
Join
RR + (5)
Answer Call Waiting
R2
Call Swap
R2
Switch
R2
End Call
R1