Panasonic BB-GT1540E User Manual
Useful Information
84
For product assistance, visit www.globarange.com
For A assistance, visit www.joip.com
Troubleshooting
General use
Problem
Cause/solution
The unit does not work.
L
L
Check the connections (page 18).
L
Unplug the base unit’s AC adaptor to reset the
unit. Reconnect the adaptor and try again.
unit. Reconnect the adaptor and try again.
L
The handset has not been registered to the
base unit. Register the handset (page 77).
base unit. Register the handset (page 77).
l
I cannot hear a dial tone
for the IP line.
L
Confirm the Ethernet cable is properly
connected (page 18).
connected (page 18).
L
You have not agreed to the Terms of Use for
the A services. To use the A IP line, you
need to agree to it using the handset (page
19).
the A services. To use the A IP line, you
need to agree to it using the handset (page
19).
L
Check the base unit’s IP address using the
handset: K i {#}{5}{0}{1}
If necessary, change the base unit’s static IP
address (page 30).
handset: K i {#}{5}{0}{1}
If necessary, change the base unit’s static IP
address (page 30).
L
Check your network devices’ (router, modem,
etc.) connections. If the connections are made
properly but the problem persists, check your
network devices’ (router, modem, etc.)
settings.
etc.) connections. If the connections are made
properly but the problem persists, check your
network devices’ (router, modem, etc.)
settings.
L
Many installation issues can be resolved by
resetting all the equipment. First, shut down
your modem, router, base unit, and computer.
Then turn the devices back on one at a time in
this order: modem, router, base unit,
computer.
resetting all the equipment. First, shut down
your modem, router, base unit, and computer.
Then turn the devices back on one at a time in
this order: modem, router, base unit,
computer.
L
If you cannot access Internet Web pages
using your computer, check to see if your
Internet service provider is having connection
issues in your area.
using your computer, check to see if your
Internet service provider is having connection
issues in your area.
L
For more troubleshooting help, visit
www.joip.com or contact the A service
provider.
www.joip.com or contact the A service
provider.
GT15xxE.book Page 84 Wednesday, August 1, 2007 11:59 AM