Panasonic KX-TG6521E User Manual

Page of 52
Useful Information
47
Helpline Tel. No.: U.K. 0844 844 3898 R.O.I. 01289 8333
Answering system (KX-TG6521/KX-TG6522/KX-TG6523/KX-TG6524)
Problem
Cause/solution
The unit does not record new 
messages.
L
The answering system is turned off. Turn it on 
(page 32).
L
The message memory is full. Erase 
unnecessary messages (page 33).
L
The recording time is set to “Greeting 
Only”
. Change the setting (page 37).
L
If your own greeting message is not recorded 
properly, callers are unable to leave a 
message. Record your own greeting message 
again (page 33).
L
If you subscribe to a voice mail service, 
messages are recorded by your service 
provider/telephone company, not your 
telephone. Change the unit’s number of rings 
setting or contact your service provider/
telephone company (page 36).
My own greeting message 
cannot be properly heard.
L
Record your own greeting message again 
(page 33).
I cannot operate the answering 
system.
L
Someone is using the unit. Wait for the other 
user to finish.
L
A caller is leaving a message. Wait for the 
caller to finish.
L
The handset is too far from the base unit. 
Move closer.
I cannot operate the answering 
system remotely.
L
The remote access code is not set. Set the 
remote access code (page 35).
L
You are entering the wrong remote access 
code. If you have forgotten your remote 
access code, enter the remote access code 
setting to check your current code (page 35).
L
Press each key firmly.
L
The answering system is turned off. Turn it on 
(page 36).
TG6511-6521E(e).book  Page 47  Monday, January 11, 2010  8:48 AM