Avaya 6416 User Manual

Your voice terminal

Preset feature buttons

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Using the display control buttons and softkeys

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Using the call appearance/feature buttons

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Basic features

Placing a call

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To automatically redial an extension that was busy or did not
answer

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Placing a call on hold and returning to it

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Transferring a call

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Setting up a conference call

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To drop the last party added to a conference call

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Sending or redirecting your calls

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To send all calls immediately to coverage

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To temporarily redirect all calls to an extension or outside
number

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Advanced features

Programming an AD softkey

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Programming an AD button

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Programming an AD personal list item

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To place a call using an AD list button

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Programming a feature onto an available button

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Answering a call placed to a member of your pickup
group

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Answering a call placed to a coworker unable to
answer

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Answering a redirected call (call coverage)

. . . . . . . . . . . . . . 16

Answering a parked call from any extension

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Leaving a message

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To leave a message after dialing an extension

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To leave a message without ringing an extension

. . . . . . . . . . . . . . 18

To cancel a Leave Word Calling message

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Searching the directory for a name

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Entering a call to make an important announcement

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Appendices

Glossary

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Call purpose identifiers

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Call coverage

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Abbreviated dialing

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