Avaya 1210 User Manual
Troubleshooting your Avaya 1210 IP Deskphone
113
Troubleshooting your
Avaya 1210 IP Deskphone
Avaya 1210 IP Deskphone
This section provides basic information about troubleshooting your
Avaya 1210 IP Deskphone if Virtual Office causes a problem. For
additional help, see
Avaya 1210 IP Deskphone if Virtual Office causes a problem. For
additional help, see
Virtual Office
Table 10 lists error messages and describes actions to correct the
causes.
causes.
Table 10: Troubleshooting Virtual Office (Part 1 of 4)
Displayed
message
message
Probable cause
Action
Busy, try again
Remote IP Deskphone
is active (not idle).
is active (not idle).
Wait for remote IP
Deskphone to become
idle and try again.
Deskphone to become
idle and try again.
ACD is logged on.
Log off ACD IP
Deskphone before you
initiate Virtual Office
from another IP
Deskphone.
Deskphone before you
initiate Virtual Office
from another IP
Deskphone.
Make Set Busy is
inactive on ACD IP
Deskphone.
inactive on ACD IP
Deskphone.
Configure Make Set
Busy active on ACD IP
Deskphone.
Busy active on ACD IP
Deskphone.