Avaya 1040E User Manual

Call Release

You can release an incoming call or an 
outgoing call by pressing either the 
Release (Goodbye) key on the 
IP Deskphone or the On Hook 
equivalent key on the headset. After a 
call is released, audio data stops 
between the IP Deskphone and the 
headset.

If you are using the Plantronics headset, 
to release a call, press and hold the 
answer/release toggle button for more 
than two seconds. 

Call Mute

The mute key event is handled 
independently on the headset. The 
corresponding HID command is sent to 
the IP Deskphone to synchronize 
IP Deskphone status. Mute status 
indication on the headset is also 
independent. When muted, the headset 
streams blank audio to the 
IP Deskphone and the IP Deskphone 
also mutes the audio to the far end 
(double muted).

Volume Up/Down

This class of headsets manages volume 
changes locally whenever Volume Up/
Down keys are pressed. Pressing the 
Volume Up/Down keys on the headset 
has no effect on system volume. The 
IP Deskphone ignores volume events 
from the headsets to avoid double 
volume changes. On the other hand, 
volume changes on the IP Deskphone 
change the system setting and indirectly 
affects the volume level on the headset.