Avaya 6 User Manual

Voicemail can be configured for each hunt group on the IP Office system. This section looks at the basic voicemail settings.
For full details of other hunt group operation, see 

Hunt Group Voicemail

. 

For IP Office 4.0+, the condition under which calls targeted to a hunt group go to voicemail has been changed to a
timeout. For calls waiting to be answered, once this timeout expires the call is redirected to voicemail regardless of where
it is in the hunt group. 

1. Open IP Office Manager.

2. In the Navigation pane, click 

 Hunt Group and select the hunt group.

3. Select the Voicemail tab.

·

Voicemail Code / Confirm Voicemail Code 
Enter a voicemail code between 1-15 digits in the Voicemail Code field. This is required when users retrieve
voicemail messages for the hunt group remotely, for example from an extension that is not a member of the
hunt group or from an external telephone.

·

Voicemail Email: Default = Blank (No voicemail email features) 
This field is used to set the user or group email address used by the voicemail server for voicemail email
operation. When an address is entered, the additional Voicemail Email control below are selectable to configure
the type of voicemail email service that should be provided. 

·

Use of voicemail email requires the voicemail pro server to have been configured to use either a local MAPI
email client or an SMTP email server account. See 

Voicemail Email Installation

. 

·

The use of voicemail email for the sending (automatic or manual) of email messages with wav files
attached should be considered with care. A one-minute message creates a 1MB .wav file. 

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