Aastra Telecom 9480i CT Series User Manual

41-001160-03, Rev 00, Releaes 2.4 

6-17

Configuring Advanced Operational Features

The IP phones support server-side Do Not Disturb (DND), Call Forward 
(CFWD), and Automatic Call Distribution (ACD) feature events.This feature is 
called “as-feature-event” and works with the DND, CFWD, and ACD keys. 

This feature is configurable using the configuration files or the Aastra Web UI.

When you enable the “as-feature-event” on the phone, AND you activate a DND, 
CFWD, and/or ACD key, pressing the key performs as follows:

•

If the key is configured for an account on the phone, the server applies DND, 
CFWD or ACD to that account. (For information about CFWD and DND 
account configuration, see Chapter 3, the section, 

on 

•

If the key is “custom” configured, a screen displays on the phone allowing the 
user to choose the account to apply DND or CFWD. (For information about 
CFWD and DND custom configuration, see Chapter 3, the section, 

).

•

A solid “Message Waiting Indicator” (MWI) indicates if one line/account has 
DND or CFWD enabled, and the LED next to the DND/CFWD key is ON. A 
status displays on the LCD that indicates the status of the line in focus (for 
example, the status of CFWD could be “Call Forward Busy” (CFWDB) or 
“Call Forward No Answer” (CFWDNA).

Notes:
1.

The 6751i supports server-side DND and CFWD only. 

The DND, CFWD, and ACD server-side feature is not applicable to 

the CT handset.

If the ACD key is configured on the phone, and the 

“as-feature-event” is not enabled, the phones uses the ACD icons and 
LED behavior from a Sylantro server instead.