Aastra Telecom 9480i CT Series User Manual

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Troubleshooting Solutions
41-001160-03, Rev 00, Releaes 2.4 
9-25
Troubleshooting
How to reset a user’s password?
IP Phone UI
1
Press 
on the phone to enter the Options List.
2
Select User Password.
3
Enter the current user password.
4
Press Enter.
5
Enter the new user password.
Note: The IP phones support numeric characters only in passwords. If you enter a password with 
alpha characters, the phone uses the default password instead.
6
Press Enter.
7
Re-enter the new user password.
8
Press Enter.
A message, "Password Changed" displays on the screen. 
Aastra Web UI
Step
Action
1
Click on Operation->User Password.
2
In the "Current Password" field, enter the current user password.
3
In the "New Password" field, enter the new user password.
Draft 1