Casio 4610SW User Manual

 

Note that there might be a slight operational delay if you unplug and reconnect the 

phone. Reset or power cycle the phone with your System Administrator's 

assistance. Contact your System Administrator if the above steps do not produce 
the desired result. 

Phone does not ring 

Use the Up/Down Volume keys to set your ringer volume to a higher level. From 
another phone, place a call to your extension to test this suggested solution. 

A feature does not work as indicated in 
this guide (for example, the Redial button 

doesn't operate as described) 

Verify the procedure and retry. For certain features, you must lift the handset first 

or place the phone off-hook. Contact your System Administrator if the above 
action does not produce the desired result. Your telephone system might have been 

specially programmed for certain features applicable only to your installation. 

All other IP Phone problems 

Contact your System Administrator. 

Problem/Symptom 

Suggested Resolution 

GENERAL:  

 

A feature does not work as indicated in 
this guide, or does not work as it had 

previously worked. 

Verify the procedure and retry. Check below to troubleshoot the specific application 
with which you are working. Ensure that any options have not been changed. 

Contact your System Administrator if these actions do not produce the desired 

result. 

PHONE APPLICATION: 

Please refer to the Basic Troubleshooting Chart. 

SPEED DIAL APPLICATION: 

  

You cannot dial out using any Speed 
Dial button. 

Verify that all call appearances (incoming/outgoing lines) are not already in use. If 
all lines are in use, wait until a line is available to make your call. 

You cannot add an entry to the Speed 
Dial list. 

You have 48 Speed Dial entries, the maximum allowed. You must delete at least 
one entry before adding a new entry. 

CALL LOG APPLICATION: 

  

You cannot dial out after selecting a call 
log entry. 

Check that all call appearances (incoming/outgoing lines) are not already in use. If 
all lines are in use, wait until a line is available to make your call. 

You cannot add an entry to the Speed 
Dial list. 

You have 48 Speed Dial entries, the maximum allowed. You must delete at least 
one entry before adding a new entry. 

Dialing from this application does not go 

through. 

Your administrator must administer settings for the Enhanced Dialing feature 

beyond the defaults. 

The Call Log is empty. 

Many events can clear the Call Log, including power failures, restarting the 

telephone after logging off, etc. 

WEB ACCESS APPLICATION: 

  

Pressing the Web softkey does not 

display a website. 

Check with your LAN Administrator to determine if the web server is not operating, 

if there are network connectivity problems, or other network problems. 

Dialing from this application does not go 
through. 

Your administrator must administer settings for the Enhanced Dialing feature 
beyond the defaults. 

You cannot add an entry to the Speed 
Dial list. 

You have 48 Speed Dial entries, the maximum allowed. You must delete at least 
one entry before adding a new entry. 

OPTIONS:  

 

No Options other than "View IP 
Settings" display. 

Your administrator has turned off all user-settable options.