Aastra Telecom 1000 User Manual
Copyright IPitomy Communication, LLC
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0007VRF
capable of rejecting calls when they reach their limits independent of this
setting.
setting.
10. Create a Call Group number. This number assigns this extension to a
group with a similar purpose (e.g., Sales or Customer Service). Multiple
call groups can be assigned to each extension by putting a comma
between the group numbers. The call groups also define which Pickup
Groups can answer calls to this extension.
call groups can be assigned to each extension by putting a comma
between the group numbers. The call groups also define which Pickup
Groups can answer calls to this extension.
11. Create a Pickup Group. This number must match the Call Group
number(s). It defines the Call Group Numbers this extension can pickup
remotely by pressing 99.
remotely by pressing 99.
12. Click Apply Schedule. When an extension is created, a schedule
destination is created. This schedule is not activated until the Apply
Schedule box is selected. When it is selected, you can setup a schedule
for this extension by selecting Schedule under the Destinations Menu
and clicking on the schedule for that extension. Extension schedules will
appear with the name of the extension (e.g., Extension 123 would
appear as “ext_123”). See the Schedules section of this guide for more
information.
Schedule box is selected. When it is selected, you can setup a schedule
for this extension by selecting Schedule under the Destinations Menu
and clicking on the schedule for that extension. Extension schedules will
appear with the name of the extension (e.g., Extension 123 would
appear as “ext_123”). See the Schedules section of this guide for more
information.
Forward Settings
The forwarding settings are made to be very user friendly. The settings may be modified
from the Smart Personal Console, changed from your telephone extension or changed
remotely from any telephone (including cell phones), using the touch-tone key pad.
The forwarding settings are made to be very user friendly. The settings may be modified
from the Smart Personal Console, changed from your telephone extension or changed
remotely from any telephone (including cell phones), using the touch-tone key pad.
Forward settings routes calls to a different destination. These settings can be:
Unconditional – Always route calls to a specific destination.
Busy – Route calls to a specific destination when the extension is in use or do not
disturb is selected.
No Answer – Route calls to a specific destination when a call is not answered.
Unavailable – Route calls to a specific destination when a phone is turned off, is not
registered with the system or has reached Its call limit (as set In the IPitomy 1000).
Changing Forward Settings
To enable or disable forward settings:
1. Pick the setting to be modified – Unconditional, Busy, No Answer or
Unavailable.
2. Select
Enabled or Disabled. Disabled turns the forward setting off.
Enabled turns the forward setting on.
If the Forward setting is Enabled, you can choose to select a destination from the
drop-down list. The IPitomy 1000 allows calls to be forwarded to a public
switched telephone number (PSTN). Forwarding calls to a PSTN number by
entering it into the field provided. Calls can be forwarded to any destination from
the drop down list or any telephone number.
drop-down list. The IPitomy 1000 allows calls to be forwarded to a public
switched telephone number (PSTN). Forwarding calls to a PSTN number by
entering it into the field provided. Calls can be forwarded to any destination from
the drop down list or any telephone number.
Changing a Forwarding Number from an Extension
Only unconditional forwarding can be changed from a touch-tone keypad.
o Dial
*90 to disable forwarding.
o Dial
*91 to enable forwarding.
o Dial
*92 to set the forwarding number.