Aastra Telecom 55I User Manual

Troubleshooting

9-6

41-001160-00, Release 2.1, Rev 04  

IP Phone Administrator Guide

For information that describes solutions to most common problems using the IP 
phones, see the next section, 

on 

4

Click 

 to save your settings.

5

Click on Operation->Reset.

6

In the "Restart Phone" field click 

 to restart the IP phone.

7

Select a module for which you want to have log files created and sent to a blog.

8

Enter a value (in decimal format) in the “Debug Level” field. The value of “1” enables the logging of 
the module. The value of “0” disables the logging of the module. The default value is “1”.

9

Click 

 to save your settings.

10

Click on Operation->Reset.

11

In the "Restart Phone" field click 

 to restart the IP phone.

12

To store the local configuration file to the specified location, click on 

 in the "Get 

local.cfg" field.

13

To store the server configuration file to the specified location, click on 

 in the 

"Get server.cfg" field.

14

To display task and stack status information to the screen, click on 

 in the "Show Task 

and Stack Status" field.

Note: The local and server configuration file information and the task and stack status information is 
for use by Aastra Technical Support for troubleshooting purposes.