Aastra Telecom 9480i Series User Manual

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Troubleshooting
41-001160-03, Rev 00, Releaes 2.4 
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Troubleshooting
Reference
For information that describes solutions to most common problems using the IP 
phones, see the next section, 
on 
10
Click on Operation->Reset.
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In the "Restart Phone" field click 
 to restart the IP phone.
To perform support tasks:
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To store the local configuration file to the specified location, click on 
 in the "Get 
local.cfg" field.
13
To store the server configuration file to the specified location, click on 
 in the 
"Get server.cfg" field.
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To display task and stack status information, as well as Free Memory and Maximum Block Free 
Memory on the phone, click on 
 in the "Show Task and Stack Status" field.
Note: The local and server configuration file information and the task and stack status information is 
for use by Aastra Technical Support for troubleshooting purposes.
Aastra Web UI
Step
Action
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