Aastra Telecom 6867i SIP User Manual

41-001524-00 REV00 – 04.2014

When a call is ringing at your extension, the inbound callers name, extension, picture ID (if applicable), and incoming call 
icon display on the screen. Additionally, the line/call appearance LED flashes quickly for the incoming call.

If the phone is already connected to a call, pressing the line/call appearance button or Answer softkey for the new incom-
ing call automatically places the connected call on hold and answers the new call. To reconnect to a party, press the 
line/call appearance button for that call or navigate to the call on hold and press the Pickup softkey.

If you cannot answer the call, the caller goes to voicemail (if voicemail has been configured for your extension).

You can send an incoming call directly to voicemail without answering the call. To do this, press 

 without picking 

up the handset. If you are already on the phone your incoming call should go directly to voicemail. Your phone screen dis-
plays a voicemail icon 

 displaying the number of pending messages.

For handsfree operation, press 

, the Answer softkey, or the line/call appearance button for the 

incoming call. 

Press 

 for headset operation.

Lift the handset for handset operation.

The audio mode setting you have selected in Options List > Headset Settings on the IP phone UI determines if the call 
goes to handsfree or headset operation. For more information, see the section 

 on 

The 

 key can be used to cancel the call pickup procedure.