Aastra Telecom 9112I User Manual

Page of 50
9112i IP Phone User Guide
31
Troubleshooting Solutions
refer to the “Adjusting Volume 
section” in the Aastra SIP IP 
Phone 9112i Installation Guide
 
provided with your phone.
Why is the light not coming on 
with a new Voice Mail Message?
Your phone system or service 
provider must provide “Visual” 
Message Waiting service for this 
function to work. Check with  your 
system administrator for  more 
information.
How do I find the IP address of 
my phone?
Instructions on where to find  the 
IP address of your phone can  be 
found in this guide in the section,  
 on 
How do I change my user  
password?
You can change the user password 
from the IP phone UI or the Aastra 
Web UI.
1. Press 
I
 on the phone to 
enter the Options List.
2. Select User Password and press 
U.
3. Enter the current user password 
and press 
U.
4. Enter the new user password 
and press 
U.
5. Re-enter the new user password 
and press 
U
A message, "Password 
Changed" displays on the 
screen.
1. Click on Operation→User  
Password.
2. In the "Current Password" field, 
enter the current user password.
Note:  By default, the user name is 
user
” (all lowercase) and the 
password field is left blank. If 
you have forgotten your 
password, contact your system 
administrator for assistance.
3. In the "New Password" field, 
enter the new user password.
4. In the "Password Confirm" 
field, enter the new user 
password again.
5. Click 
 to save your 
changes.
For information on how to access 
the Aastra Web UI, go to the 
section 
on 
.
Why does my phone display 
"Bad Encrypted Config"?
The IP phone displays "Bad 
Encrypted Config" because 
encrypted configuration files are 
enabled but the decryption process 
has failed.
Report this error to your system 
administrator.
IP Phone UI
Aastra Web UI