Aastra Telecom 6865i User Manual

41-001523-00 REV00 – 04.2014

When a call is ringing at your extension, you see the inbound call screen. The line/call appearance LED flashes quickly for 
the incoming call.

If the phone is already connected to a call, pressing the line/call appearance key for the new incoming call automatically 
places the connected call on hold and answers the new call. To reconnect to a party, press the line/call appearance key for 
that call.

If you cannot answer the call, the caller goes to voicemail (if configured for your extension). 

You can send an incoming call directly to voicemail without answering the call. To do this, press 

 without picking up 

the handset. If you are already on the phone your incoming call should go directly to voicemail. Your phone screen dis-
plays a voicemail icon (

) along with the number of waiting messages, if you have unheard messages

(example:

 x4).

For handsfree operation, press 

 or the line/call appearance key for the incoming call. 

or
Press 

for headset operation.

or
Lift the handset for handset operation.

The audio mode setting you have selected in Options List > Headset Settings on the IP phone UI determines if the call goes 
to handsfree or headset operation. For more information, see the section 

.

The 

 key can be used to cancel the call pickup procedure.

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Martha Gold