Aastra Telecom 6865i User Manual

41-001523-00 REV00 – 04.2014

There are 8 multi-functional keys on the 6865i phone that are programmable.

You can only use the Aastra Web UI to configure key functions. The following table lists the functions you can set on the 
programmable keys and provides a description for each function:

If M680i Expansion Modules are attached to the phone, you can configure up to an additional 16 keys on each M680i 
Expansion Module. The 6865i IP phone allows up to 3 expansion modules on each phone. For more information about 
expansion modules, see 

 on 

.

None

Indicates the key has no functiona assigned.

Line

Indicates the key is configured for line use.

Speeddial

Indicates the key is configured for speeddial use.

Do Not Disturb

Indicates the key is configured for Do Not Disturb (DND) functionality.

BLF

Indicates the key is configured for Busy Lamp Field (BLF) functionality.

BLF/List

Indicates the key is configured for BLF/List functionality.

Auto Call Distribution (ACD) 

(For Sylantro Call Managers)
Indicates the key is configured to allow the Sylantro call managers to distribute calls from a queue to registered IP 
phone users (agents).

XML

Indicates the key is configured to accept an XML application for accessing customized XML services. 

Flash

Indicates the key is set to generate a flash event when it is pressed. The IP phone generates flash events only when a 
call is connected and there is an active RTP stream (for example, when the call is not on hold).

Sprecode

Indicates the key is configured to automatically activate specific services offered by the server. For example, if the 
sprecode value of *82 is configured, then by pressing the Sprecode key, *82 automatically activates a service pro-
vided by the call mangager.

Park

Indicates the key is configured to park incoming calls when pressed.

Pickup

Indicates the key is configured to pick up parked calls when pressed.

Last Call Return

Indicates the key is configured for Last Call Return functionality when pressed.

Call Fwd

Indicates the key is configured as a Call Forward key. When pressed, the IP phone UI displays the Call Forward menus.

BLF/Xfer

Indicates the key is configured as a simplified BLF key and a Transfer key. You can use this key to perform the BLF func-
tion as well as use it as a transfer key to transfer calls.

Speeddial/Xfer

Indicates the key is configured as a simplified speed dial key and a transfer key. You can use this key to perform speed 
dial functions as well as use it as a transfer key to transfer calls.

Speeddial/Conf

Indicates the key is configured as a speed dial key and a conference key. You can use this key to speed dial from within 
a conference call and add the new call directly to the conference.

Directory
(Key 7 by Default)

Indicates the key is configured to access the Directory.

Callers List

Indicates the key is configured to access the Callers List.

Redial

Indicates the key is configured to access the Redial List.

Conference 

Indicates the key is configured to initiate a conference call.

Transfer

Indicates the key is configured to initiate a call transfer.

Icom

Indicates the key is configured to be used for intercom calls.

Services
(Key 7 by Default)

Indicates the key is set to access Services, such as, Directory, Callers List, Voicemail, or any other XML applications set 
up by your System Administrator.

Phone Lock

Indicates the key is configured as a phone lock key, allowing you to press this key to lock/unlock the phone.