Aastra Telecom 41-001343-02 User Manual

41-001343-02 REV04 – 05.2014

The Troubleshooting feature in the Aastra Web UI provides tasks that a system administrator can perform on the IP 
phones for troubleshooting purposes. Using this feature, a system administrator can:

Assign an IP address and IP port to which log information will be transmitted

Filter the logs according to severity

Save the current local configuration file to a specified location

Save the current server configuration file to a specified location

Show task and stack status (including “Free Memory” and “Maximum Memory Block Size”)

Enable/disable a WatchDog task

View Error Messages

Enable/disable the uploading of configuration and crash file information to a pre-defined server

Aastra Technical Support can then use the information gathered to perform troubleshooting tasks.

For more information about troubleshooting on the IP Phones, see