Aastra Telecom 41-001343-02 User Manual

Operational Features

41-001343-02 REV04 – 05.2014

5-105

State-Based Softkeys

Users and administrators can configure a specific state to display when a softkey is being used. Available states you can
configure for each softkey include:

•

idle - The phone is not being used.

•

connected - The current line is in an active call (or the call is on hold)

•

incoming - The phone is ringing.

•

outgoing - The user is dialing a number, or the far-end is ringing.

•

busy - The current line is busy because the line is in use or the line is set as “Do Not Disturb”.

The following table identifies the applicable default states for each type of softkey you can configure on the IP phone.

Softkey Type

Default States

None

All states disabled.

Line

idle, connected, incoming, outgoing, busy

Speeddial

idle, connected, incoming, outgoing, busy

DND

idle, connected, incoming, outgoing, busy

BLF

idle, connected, incoming, outgoing, busy

BLF List

idle, connected, incoming, outgoing, busy

Auto Call Distribution (ACD)

idle

Directed Call Pickup (DCP) (This feature is not supported for the
6735i, 6737i, 6863i, 6865i, and 6867i in Release 3.3.1 SP3.)
Group Call Pickup (GCP) (This feature is not supported for the
6735i, 6737i, 6863i, 6865i, and 6867i in Release 3.3.1 SP3.)

idle, connected, incoming, outgoing, busy

XML

idle, connected, incoming, outgoing, busy

Flash

All states disabled.

Sprecode

connected

Park

connected

Pickup

idle, outgoing

Last Call Return

idle, connected, incoming, outgoing, busy

Call Forward

idle, connected, incoming, outgoing, busy

BLF/Xfer

idle, connected, incoming, outgoing, busy

Speeddial/Xfer

idle, connected, incoming, outgoing, busy

Speeddial/Conf

idle, connected, incoming, outgoing, busy

Speeddial/MWI (This feature is not supported for the 6735i,
6737i, 6863i, 6865i, and 6867i in Release 3.3.1 SP3.)

idle, connected, incoming, outgoing, busy