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Aastra Telecom 41-001343-02 User Manual

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 Troubleshooting Parameters
41-001343-02 REV04 – 05.2014
A-224
WatchDog Settings
Crash File Retrieval
Parameter– 
watchdog enable
Configuration Files
aastra.cfg, <model>.cfg, <mac>.cfg
Description
Enables/disables the use of the WatchDog task for the IP Phones.
Format
Boolean
Default Value
1 (enabled)
Range
0 (disabled)
1 (enabled)
Example
watchdog enable: 0
Parameter– 
upload system info server
Configuration Files
aastra.cfg, <model>.cfg, <mac>.cfg
Description
Specifies the server for which the phone sends the system and crash files (server.cfg, 
local.cfg, and crash.cfg).
Format
IP address or qualified domain name. Supported protocols are TFTP, FTP, HTTP, and HTTPS.
Example:
tftp://0.0.0.0:port/path
ftp://username:password@0.0.0.0:port/path
http://0.0.0.0:port/path
https://0.0.0.0:port/path
Default Value
Not Applicable
Range
Not Applicable
Example
upload system info server: tftp://132.432.0.43:69/sysinfo
Parameter– 
upload system info manual 
option
Configuration Files
aastra.cfg, <model>.cfg, <mac>.cfg
Description
Enables and disables the ability to manually upload support information from the IP Phone 
UI and Aastra Web UI.
IP Phone UI: Options->Phone Status->Upload System Info
Aastra Web UI: Status->System Information->Support Information
When this parameter is enabled, an “Upload System Info” option displays on the IP Phone UI 
AND an <Upload> button displays on the System Information page in the Aastra Web UI.
Format
Boolean
Default Value
1
Range
0 (disabled)
1 (enabled)
Example
upload system info manual option: 1