Aastra Telecom 9143i Series User Manual
Operational Features
41-001160-03, Rev 00, Releaes 2.4
5-191
Configuring Operational Features
Configuring an ACD Key Using the Aastra Web UI
Use the following procedure to configure an ACD softkey, programmable key, or
expansion module key using the Aastra Web UI. This procedure uses the 6755i IP
phone as an example.
expansion module key using the Aastra Web UI. This procedure uses the 6755i IP
phone as an example.
Aastra Web UI
1
Click on Operation->Softkeys and XML
or
Click on Operation->Programmable Keys
or
Click on Operation->Expansion Module <N>.
or
Click on Operation->Programmable Keys
or
Click on Operation->Expansion Module <N>.
Depending on your phone-model, the key configuration screen displays. The 6757i Key Screen is
shown as an example
shown as an example
.
2
In the “Type” field, select Auto Call Distribution.
3
In the “Label” field, specify a name for this ACD softkey. The Label helps identify which queue you
are subscribing to when you login. (This field does not apply to the 6753i and the 9143i.)
are subscribing to when you login. (This field does not apply to the 6753i and the 9143i.)
For example: Sales
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