Sony 8000 User Manual

Page of 140
Step by Step
Enhanced phone functions
60
Placing a call on hold
You can use this function to place an ongoing call on 
hold, for instance, to prevent the other party overhear-
ing a conversation with a colleague in the same room. 
The "Hold" function must be activated by the service 
personnel.
Prerequisite: You are conducting a call.
Select and confirm the option shown in the connec-
tions’s context menu.
Retrieving a held call:
Select and confirm the option shown in the connec-
tions’s context menu.
Using line keys
On multi-line telephones you can use the line keys to 
place ongoing calls on hold.
R
Press the corresponding line key. The line key LED 
starts flickering. The call is now on hold.
Retrieving a held call:
T
Press the corresponding line key. The line key LED 
lights up. The call is retrieved.
Hold
Reconnect
The LED display Æ page 20 or status display on 
the "Overview" tab Æ page 28 indicates to other 
multi-line telephones on which this line is also 
configured, that the call is on hold. These phones 
can then pick up the call.