Sony 8000 User Manual

Step by Step

Making and receiving calls using multi-line phones

Direct station selection key

Apart from line keys, service personnel can also config-

ure direct station selection (DSS) keys. You can use a

DSS key to call an internal station directly, pick up calls

for this station or forward calls directly to it.

Calling a station directly

You cannot use DSS if the user is on another call (flash-

ing LED).

Calling from the idle menu

Press the relevant DSS key.

Press the key shown to open the Overview tab

Select and confirm the DSS line. The key lights up and

a connection is established.

Consultation with the DSS station

Prerequisite: You are conducting a call and service per-

sonnel have configured the DSS key for consultation.

Press the relevant DSS key for the consultation. The key

lights up and a connection is established. If the station

answers, you can toggle, transfer the first call or initiate

a conference.

DSS call 1

Service personnel can configure the DSS key so

that the connection is also established when the

DSS station has activated do-not-disturb or call

forwarding.

If service personnel have configured transfer in-

stead of consultation, you can only transfer the

current call to the DSS station.