TELEDEX Diamond+Plus Leaflet

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CONNECTING THE DIAMOND+PLUS
Included with the Diamond+Plus are (one each):
• Base unit
• Coiled handset cord
• User guide
• Handset
• Clear plastic overlay
• Line cord
Contact your supplier or Teledex for information on ordering
custom designed and printed faceplates to enhance the look of your
Teledex Diamond+Plus telephone.
1) Located on the left side of the Diamond+Plus is a modular jack
labeled
TO HANDSET.
Insert one end of the coiled handset cord
into this jack (until you hear it click).
2) Insert the other end of the coiled handset cord into the modular
jack on the handset.
3) Turn the telephone so the back panel is facing you. Insert either
end of the line cord into the jack on the back of the telephone
this jack is labeled
TO TEL.
4) Insert the other end of the line cord into a telephone wall jack.
5) Your telephone is connected, place the paper faceplate over the
keys. The plastic overlay slips into place by hooking the tabs on
the faceplate into the recessed slots located on both sides. — The
overlay is easiest to insert when; The left or right side tabs are
inserted first, and the middle part of the overlay is slightly
bowed to allow for insertion of the other tabs.
RECEIVING A CALL 
1) Lift the handset to answer incoming call.
2) To end the call, hang up by replacing the handset.
PLACING A CALL 
1) Lift the handset.
2) Listen for dial tone, then dial desired number.
3) To end the call, hang up by replacing the handset.
MESSAGE WAITING LIGHT
The raised red lens is a Message Waiting light. Some telephone systems
permit an operator or message center to turn on the red Message
Waiting light to alert you that you have a message waiting. 
Additionally, the Message Waiting light will only flash when the tele-
phone is ringing.
REDIAL 
To REDIAL the last telephone number dialed:
1) Lift the handset, listen for dial tone.
2) Press the 
REDIAL
key. The Diamond+Plus will dial the last num-
ber dialed.
USING THE DATA PORT
The DATA PORT is a modular jack, located on the right side of the
telephone, labeled 
DATA
. You can connect a facsimile, modem,
answering machine, and other devices to Line 2 through the DATA
PORT. 
To use the DATA PORT: 
Insert the modular line cord from your facsimile machine, modem,
etc., into the jack labeled 
DATA
ADJUSTING THE RING VOLUME
The Diamond+Plus has two ring volume settings. 
To change the ring volume: 
1) Locate the adjustment control on the back of the telephone
labeled 
RINGER LOW/HI
. Slide the switch to the desired LOW
or HI ring volume.
HANDSET VOLUME KEY
The handset has three volume levels. When the handset is first lifted,
the handset volume is normal.
To change the Handset Volume:
Locate the 
HANDSET VOLUME
key to the right of the keypad. Press
the key once and the volume level will increase one level (to medium
volume). Press the key once more and the volume level will increase
an additional level (to high volume).
To return the handset volume back to normal, press the handset
volume key again.
CALL WAITING KEY
The 
CALL WAITING
key is a programmable auto dial key.* Upon
delivery the call waiting key will be programmed with a 600ms hook-
flash.
1) When used as a FLASH Key:
This typical business use allows access to PBX/CO features like-
transfer and conference call.
2) When used as CALL WAITING:
When the call waiting tone is heard press the Call Waiting key to
hold the original call anc connect to the second call.
*Some PBXsystems may require 'flash plus digits' to be dialed to
access call waiting. Contact your system administrator for details.
RMA PROCEDURES
The following procedure should be followed with all Teledex 
telephone products prior to sending the telephone to the factory 
for repair.
1) Please perform the tests listed below:
a.  Test the telephone on a different telephone jack.
b.  Test telephone with a different line cord.
c.  Test with a different handset cord (coiled cord).
d.  For two line products, please ensure that one of the line 
buttons is pressed (if both line buttons are in the UP position,
the telephone will not operate).
2) If the steps listed above do not provide a remedy for the suspect
telephone, please place a tag on the individual telephone 
describing the defect. Next, call the Teledex Repair Department
at 1 (800) 875-8539 for an RMA number. You must have an
RMA number to return products to Teledex.
3) Kindly note: An RMA number is unique to each return
shipment. Do not duplicate this number on any future shipments.
SHIPPING INSTRUCTIONS:
Please print the RMA number clearly on the outside of your shipping
carton(s). Please ship to the following address:
Teledex LLC / RMA#___________
6311 San Ignacio Avenue
San Jose, CA 95119
FREIGHT CHARGES:
The Customer is responsible for shipping products for repair to
Teledex. After repair, Teledex will return telephone products to the
Customer freight prepaid in the same manner in which is was sent
(i.e. Freight sent to Teledex UPS Blue, will be returned via 2 day ship-
ping).
**Please note: When telephones are returned for repair due to misuse
(i.e. liquid spills, abuse, or Customer modification - warranty label
broken), the Customer will be charged the standard repair fee, regard-
less of warranty status.
CONVERTING FROM DESK TO WALL MOUNT
The Diamond+Plus telephone can be changed for wall mount appli-
cations. The conversion is easiest when the handset and line cords
DIAMOND+PLUS 
GUESTROOM TELEPHONE
USERS GUIDE
Back View — mounting
bracket is shown in the
Desk Mount Configuration
Removable mounting bracket,
turned 180 degrees (for Wall
Mount 
installation)
Back View — Mounting
bracket shown is in the
Wall Mount Configuration