3com 3101 User Manual

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Hunt Groups and Calling Groups
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Directed Call Pickup
on a Specific
Telephone
You can answer a call that is ringing on a specific user’s telephone.
Using the feature code:
Pick up the handset.
Press the Feature button followed by 455 and the user’s extension. The 
call is directed to your telephone.
Using One-Touch Pickup (NBX Business Telephones only):
Pick up the handset.
Press the Access button that your administrator has assigned to Directed 
Pickup.
Dial the extension number of the telephone that is ringing.
Group Call Pickup
You can answer a call that is ringing on a group member’s telephone.
Using the feature code:
Pick up the handset.
Press the Feature button followed by 456 and the group number. The 
call is directed to your telephone.
Using One-Touch Pickup (NBX Business Telephones only):
Pick up the handset.
Press the Access button that your administrator has assigned to 
Call Pickup.
Dial the group number.
Hunt Groups and 
Calling Groups
Your administrator can establish informal “call centers” so that incoming 
calls can be directed to several telephones that have been associated into 
hunt groups or calling groups.
Calls that come in to your telephone:
Through your extension go to the call coverage point that you have 
set up.
Through hunt groups and calling groups follow the call coverage path 
set up by the administrator for that group.