Aastra Telecom 480I CT User Manual

Page of 69
 16
/ IP Phone User Guide
Ha
ndling Cal
ls from the 
480i
 CT 
Ba
se Sta
ti
o
n
Handling Calls from the 
480i CT Base Station
When you are connected to a call, 
you can use the softkeys or hard 
keys on the phone to transfer, 
conference or place a call on hold. 
Placing a Call on Hold
When you place a call on hold, 
only your phone can retrieve the 
call. To place a call on hold: 
1. Connect to the call (if not already 
connected). 
2.Press the Hold softkey
The line/call appearance light will 
begin to flash slowly. The screen 
will display “Hold...” with the line 
number the call is held on the 
phone. 
When on Hold
When you have been placed on 
hold, you cannot hear any voice 
from the caller. The call/line 
appearance light for the line you 
are on will remain solid to indicate 
that you are still connected.
Automatic Hold
When juggling between calls, you 
do not have to press the hold 
button to go from one call to the 
next. The phone will automatically 
put your current call on hold as 
soon as you press a new line/call 
appearance button.
Retrieving a Held Call
If you have more than 1 call on 
hold, you can scroll through the 
held call information by pressing 
and
 
navigation keys. To 
reconnect to a call press the line/
call appearance button where that 
call is being held. If you press the 
call/line appearance button again, 
you will disconnect from the call.
Transferring Calls
Blind Transfer
A blind transfer is when you 
transfer a call directly to another 
extension without consulting with 
the person receiving the call. To do 
this, simply complete the transfer 
before the receiving party answers 
the call. 
Consultative Transfer
You also have the option to consult 
with the person you are 
transferring the call to, before you 
complete the transfer. To do this, 
simply remain on the line until the 
receiving party answers the call. 
After consulting with the receiving 
party, you can either complete the 
transfer or cancel the transfer to go 
back to the original call. 
Tue May 17 10:19am  00:27
Keri March
L1 Hold
>201
Tue May 17 10:19am  00:27
Keri March
L1 Connected
>201