Panasonic KX-TG9361 User Guide

Page of 60
Useful Information
47
For assistance, please visit http://www.panasonic.com/help
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect 
the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the 
batteries from the handset, and then insert the batteries into the handset again.
General use
*1 KX-TG9371/KX-TG9372
Programmable settings
Problem
Cause/solution
The unit does not work.
L
Make sure the batteries are installed correctly 
(page 13).
L
Fully charge the batteries (page 14).
L
Check the connections (page 12).
L
Unplug the base unit’s AC adaptor to reset the 
unit. Reconnect the adaptor and try again.
L
The handset has not been registered to the 
base unit. Register the handset (page 29).
I cannot hear a dial tone.
L
The base unit’s AC adaptor or telephone line 
cord is not connected. Check the connections.
L
If you are using a splitter to connect the unit, 
remove the splitter and connect the unit to the 
wall jack directly. If the unit operates properly, 
check the splitter.
L
Disconnect the base unit from the telephone 
line and connect the line to a known working 
telephone. If the working telephone operates 
properly, contact our service personnel to have 
the unit repaired. If the working telephone does 
not operate properly, contact your service 
provider/telephone company.
The indicator on the handset 
flashes slowly.
L
New messages have been recorded. Listen to 
the new messages (page 36).
L
New voice mail messages have been recorded. 
Listen to the new voice mail messages (page 
41).
Problem
Cause/solution
I have changed the display 
language to a language I 
cannot read.
L
Change the display language (page 15).
TG936x_OI.book  Page 47  Wednesday, January 2, 2008  9:12 AM