Panasonic KX-TG9381 User Manual
Useful Information
53
For assistance, please visit http://www.panasonic.com/help
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect the base unit’s AC
adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then
insert the batteries into the handset again.
adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then
insert the batteries into the handset again.
General use
Use rechargeable battery.
L
A wrong type of battery such as Alkaline or Manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
page 4, 6.
inserted. Use only the rechargeable Ni-MH batteries noted on
page 4, 6.
You must first subscribe
to Caller ID.
L
You must subscribe to Caller ID service. Once you receive
caller information after subscribing to Caller ID service, this
message will not be displayed.
caller information after subscribing to Caller ID service, this
message will not be displayed.
Problem
Cause/solution
The unit does not work.
L
Make sure the batteries are installed correctly (page 12).
L
Fully charge the batteries (page 12).
L
Check the connections (page 9).
L
Unplug the base unit’s AC adaptor to reset the unit. Reconnect
the adaptor and try again.
the adaptor and try again.
L
The handset has not been registered to the base unit. Register
the handset (page 33).
the handset (page 33).
I cannot hear a dial tone.
L
The base unit’s AC adaptor or telephone line cord is not
connected. Check the connections.
connected. Check the connections.
L
If you are using a splitter to connect the unit, remove the splitter
and connect the unit to the wall jack directly. If the unit operates
properly, check the splitter.
and connect the unit to the wall jack directly. If the unit operates
properly, check the splitter.
L
Disconnect the base unit from the telephone line and connect
the line to a known working telephone. If the working telephone
operates properly, contact our service personnel to have the
unit repaired. If the working telephone does not operate
properly, contact your service provider/telephone company.
the line to a known working telephone. If the working telephone
operates properly, contact our service personnel to have the
unit repaired. If the working telephone does not operate
properly, contact your service provider/telephone company.
Display message
Cause/solution
TG938x(e).book Page 53 Friday, July 3, 2009 10:10 AM