Panasonic KX-TG2621 User Manual

Page of 52
Useful Information
40
For assistance, please visit http://www.panasonic.com/phonehelp
Troubleshooting
General use
Programmable settings
Battery recharge
Problem
Cause/solution
The unit does not work.
L
Make sure the battery is installed correctly and fully 
charged (page 12).
L
Check the connections (page 10).
L
Unplug the base unit’s AC adaptor to reset the unit. 
Reconnect the adaptor and try again.
L
The handset has not been registered to the base unit. 
Register the handset (page 36).
I cannot hear a dial tone.
L
Confirm the telephone line cord is properly connected 
(page 10).
L
Disconnect the unit from the telephone line and connect 
a known working telephone. If the working telephone 
operates properly, contact our service personnel to 
have the unit repaired. If the working telephone does 
not operate properly, contact your telephone company.
Problem
Cause/solution
While programming, the 
handset starts to ring.
L
A call is being received. Answer the call and start again 
after hanging up.
Problem
Cause/solution
I charged the battery fully, 
but 7 continues to 
flash, or 8 is 
displayed.
L
Clean the charge contacts and charge again (page 13).
L
The battery may need to be replaced with a new one 
(page 12).
The handset display is 
blank.
L
Confirm that the battery is properly installed.
L
Fully charge the battery (page 12).
TG2620_2621_2622.book  Page 40  Monday, December 26, 2005  1:48 PM