Panasonic KX-TG6500 User Manual

An incoming message recorded 
for a line is not played after 
pressing [MESSAGE].

• Select the line for that message by pressing 

[LINE SELECT], then press [MESSAGE] 
(p. 73).

Memo messages are not 
played after pressing 
[MESSAGE].

• You may have pressed [LINE SELECT] before 

pressing [MESSAGE]

. 

Press [MESSAGE]

 

again without pressing [LINE SELECT] (p. 73).

The handset/base unit does not 
work.

• Check the settings (p. 12–17).
• Check whether the dialing mode setting is 

correct (p. 21).

• Fully charge the battery (p. 16).
• Clean the charge contacts and charge again 

• Check battery installation (p. 16).
• Unplug the base unit’s AC adaptor to reset it. 

Plug in, and try again.

• The handset has not been registered to the 

base unit. Register the handset (p. 91, steps 5 
and 6).

• Re-install the battery (p. 16) and fully charge it.

“Recharge battery” is 
displayed, “

3

” flashes, 

or the handset beeps 
intermittently.

• Fully charge the battery (p. 16, 17).

“Charge for 6 HRS” and 
“

4

” are displayed and the 

handset does not work.

• The battery has been discharged. Fully charge 

the battery (p. 16, 17).

You charged the battery fully, 
but “Recharge battery” is 
still displayed and/or “

3

” 

continues to flash, or “Charge 
for 6 HRS” and “

4

” are 

displayed.

• Clean the charge contacts and charge again 

• The battery may need to be replaced. If you 

install a new battery, fully charge it (p. 16, 17).

The CHARGE indicator does 
not go out after the battery has 
been charged.

• This is normal.

If you cannot solve your 
problem

• Visit our website:

http://www.panasonic.com/support

• Contact us via the web at: 

http://www.panasonic.com/contactinfo

• Call our customer call center at: 

1-800-211-PANA(7262)

TG6500.book  Page 98  Friday, June 25, 2004  6:56 PM