Panasonic KX-TG5571 User Manual

Page of 92
Useful Information
76
For assistance, please visit http://www.panasonic.com/consumersupport
Troubleshooting
General use
Programmable settings
Problem
Cause & solution
The unit does not work.
L
Make sure that the battery is installed correctly (page 
12).
L
Check the connections (page 11).
L
Fully charge the battery (page 13).
L
Clean the charge contacts and charge again (page 13).
L
Unplug the base unit’s AC adaptor to reset the unit. 
Reconnect the adaptor and try again.
L
The handset has not been registered to the base unit. 
Register the handset (page 59).
L
Re-install the battery (page 12) and fully charge it.
The display shows “No 
link to base. Move 
closer to base, try 
again.
” and an alarm 
tone sounds.
L
The handset has lost communication with the base unit. 
Move closer to the base unit, and try again.
L
Confirm that the base unit’s AC adaptor is plugged in.
L
Raise the base unit antennas.
L
The handset’s registration may have been canceled. 
Re-register the handset (page 59).
I cannot hear a dial tone.
L
Confirm that the telephone line cord is connected (page 
11).
L
Disconnect the unit from the telephone line and connect 
a known working telephone. If the working telephone 
operates properly, contact our service personnel to 
have the unit repaired. If the working telephone does 
not operate properly, contact your telephone company.
The handset displays the 
incorrect time.
L
The handset has lost communication with the base unit 
(because the base unit’s AC adaptor is not connected 
or the handset is out of range). Confirm that the base 
unit’s AC adaptor is connected and move the handset 
closer to the base unit.
Problem
Cause & solution
I cannot program items.
L
Programming is not possible while the handset and 
base unit are being used.
L
Do not pause for over 1 minute while programming.
L
Move closer to the base unit.
L
While another user is listening to messages or the 
answering system is answering a call, you cannot 
program. Try again later.
TG5571_5576.book  Page 76  Friday, June 10, 2005  6:46 PM