Panasonic KX-TG6021 User Guide

Page of 56
Useful Information
44
For assistance, please visit http://www.panasonic.com/help
Troubleshooting
General use
*1 KX-TG6051/KX-TG6052/KX-TG6053/KX-TG6054
Programmable settings
Problem
Cause/solution
The unit does not work.
L
Make sure the battery is installed correctly and 
fully charged (page 10).
L
Check the connections (page 9).
L
Unplug the base unit’s AC adaptor to reset the 
unit. Reconnect the adaptor and try again.
L
The handset has not been registered to the 
base unit. Register the handset (page 39).
I cannot hear a dial tone.
L
Confirm the telephone line cord is properly 
connected (page 9).
L
Disconnect the unit from the telephone line and 
connect a known working telephone. If the 
working telephone operates properly, contact 
our service personnel to have the unit repaired. 
If the working telephone does not operate 
properly, contact your telephone service 
provider.
The indicator on the top 
right of the handset flashes 
slowly.
L
New messages have been recorded. Listen to 
the new messages (page 31).
L
New Voice Mail messages have been recorded. 
Listen to the new Voice Mail messages (page 
37)
.
Problem
Cause/solution
I cannot program items.
L
Programming is not possible while either the 
base unit or another handset is being used. Try 
again later.
I cannot set the alarm.
L
In order to set the alarm, you must first set the 
date and time (page 14).
L
The handset has lost communication with the 
base unit. Move closer to the base unit, and try 
again.
While programming, the 
handset starts to ring.
L
A call is being received. Answer the call and 
start again after hanging up.
TG602X_605X.book  Page 44  Thursday, February 8, 2007  2:39 PM