Panasonic KX-TG7433 User Guide

Page of 60
Useful Information
41
For assistance, please visit http://www.panasonic.com/help
Troubleshooting
If you still have difficulties after following the instructions in this section, disconnect 
the base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove the 
batteries from the handset, and then insert the batteries into the handset again.
General use
Programmable settings
Problem
Cause/solution
The unit does not work.
L
Make sure the batteries are installed correctly 
(page 8).
L
Fully charge the batteries (page 8).
L
Check the connections (page 8).
L
Unplug the base unit’s AC adaptor to reset the 
unit. Reconnect the adaptor and try again.
L
The handset has not been registered to the base 
unit. Register the handset (page 26).
I cannot hear a dial tone.
L
The base unit’s AC adaptor or telephone line cord 
is not connected. Check the connections.
L
If you are using a splitter to connect the unit, 
remove the splitter and connect the unit to the wall 
jack directly. If the unit operates properly, check 
the splitter.
L
Disconnect the base unit from the telephone line 
and connect the line to a known working 
telephone. If the working telephone operates 
properly, contact our service personnel to have the 
unit repaired. If the working telephone does not 
operate properly, contact your service provider/
telephone company.
The indicator on the 
handset flashes slowly.
L
New messages have been recorded. Listen to the 
new messages (page 32).
L
New voice mail messages have been recorded. 
Listen to the new voice mail messages (page 37).
Problem
Cause/solution
I have changed the display 
language to a language I 
cannot read.
L
Change the display language (page 12).
While programming, the 
handset starts to ring.
L
A call is being received. Answer the call and start 
again after hanging up.
TG743x(e).book  Page 41  Monday, December 8, 2008  1:36 PM