Panasonic KX-TG2224W User Manual

Page of 72
 
Troubleshooting
 
Useful Inf
ormation
 
For assistance, please call: 1-800-211-PANA(7262)
 
53
 
General
 
You cannot operate the 
Answering System with the 
base unit.
• The handset user is operating the Answering 
System, or is on the phone. Wait until the 
IN USE/CHARGE indicator light goes out.
You cannot operate the 
Answering System from a 
touch tone phone.
• Make sure you enter the correct remote code 
(p. 45).
• The Answering System may not respond if the 
tones are too short to activate the unit. Press 
each button firmly.
• The Answering System is off. Turn it on (p. 47).
You cannot operate the 
Answering System with the 
handset.
• Someone is operating the Answering System. 
• You are too far from the base unit. Walk closer to 
the base unit. 
• The unit is recording a message. To answer the 
call, press 
 
[
]
 
 or 
 
[
]
 
.
While recording a greeting 
message, the unit starts to 
ring and stops recording.
• To answer the call, press 
 
[
]
 
 or 
 
[
]
 
. Start 
again from the beginning after hanging up.
During playback, the unit 
starts to ring and stops 
playback.
• To answer the call, press 
 
[
]
 
 or 
 
[
]
 
. To resume 
playback, press 
 
[MESSAGE/SLOW TALK]
 
 after 
hanging up.
Caller ID information is not 
displayed during message 
playback (p. 43).
• Caller ID information will not be displayed if the 
Caller List is renewed and the caller ID 
information is erased (p. 27).
 
Problem
Cause & Remedy
 
The unit does not work.
• Check the settings (p. 8–9).
• Check whether the dialing mode setting is 
correct (p. 14).
• Charge the battery fully (p. 8).
• Clean the charge contacts and charge again 
(p. 9).
• Install the battery properly (p. 8).
• Place the handset on the base unit and unplug 
the AC adaptor to reset it. Plug in, and try again.
• Re-install the battery (p. 8) and charge it fully.
 
Problem
Cause & Remedy