Panasonic KX-TG2336 User Manual

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56
Troubleshooting
If the handset display shows error messages, see “If the Following Appear on 
Your Display...” (p. 55) for the Cause & Remedy.
Problem
Cause & Remedy
“No link to base. Move 
closer to base, try 
again.” is displayed and an 
alarm tone sounds.
• You are too far from the base unit. Walk 
closer to the base unit.
• Confirm the base unit’s AC adaptor is 
plugged in.
• Raise the base unit antenna.
• If the above remedies do not solve the 
problem, the handset may have lost 
communication with the base unit. Register 
the handset again (p. 49).
The handset and/or base unit 
does not work.
• Check the settings (p. 8–10).
• Check whether the dialing mode setting is 
correct (p. 13).
• Fully charge the battery (p. 9).
• Clean the charge contacts and charge again 
(p. 10).
• Check battery Installation (p. 9).
• Unplug the base unit’s AC adaptor to reset it. 
Plug in, and try again.
• Re-install the battery (p. 9) and fully charge it.
Static, sound cuts in/out, 
fades. Interference from other 
electrical units.
• Move the handset and base unit away from 
other electrical appliances (p. 3).
• Walk closer to the base unit.
• Raise the base unit antenna.
The handset and/or base unit 
does not ring.
• The ringer volume is turned off. Set to high, 
medium, or low (p. 15, 16).
The handset display is blank.
• If the handset display is blank, fully charge 
the battery (p. 9).
You cannot program any 
function items.
• Programming is not possible while the 
handset and/or base unit is being used.
• Do not pause for over 60 seconds while 
programming.
• Walk closer to the base unit.
While programming or 
searching, the handset starts 
to ring and the program/
search stops.
• A call is coming in. To answer the call, press 
[C][s] or [SP-PHONE]. Start again from 
the beginning after hanging up.
You cannot make an intercom/
outside call.
• If the handset or base unit is in use, you may 
not be able to make a call. Try again later.
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