Polycom IP 501 Leaflet

Page of 2
 
 
 
 
 
 
 
 
 
SoundPoint
®
 IP 501 
 
Quick User Guide 
 
 
Basic Phone Features 
Customizing Your Phone 
 
 
Applies to phones running SIP 2.2 or 
later. 
 
For detailed information please consult 
the comprehensive SoundPoint IP 501 
User Guide available at: 
 
 
 
 
 
 
 
 
 
 
©2007 Polycom, Inc. All rights reserved. 
Polycom, the Polycom logo and SoundPoint are registered 
trademarks of Polycom, Inc. in the U.S. and various countries. 
All other trademarks are the property of their respective owners. 
Information in this document is subject to change without notice.
 
BASIC PHONE FEATURES 
 
 
PLACING A CALL 
nd dial the 
nd 
 press the 
Using the Handset
Pick up the handset a
number or dial the number first, a
then pick up the handset. 
Using the hands-free Speakerphone
1. With the handset on-hook, press:  
-  any assigned line key, or 
- the NewCall soft key.  
2. Dial the number. 
Or dial the number, and then
Dial soft key. 
Using the optional Headset: 
1. With the headset connected
-  any assigned line key, or 
, press: 
- the NewCall soft key. 
2. Press 
Dial the desired number. 
3. 
Or dial the number, and then press 
 
During a call, you can alternate 
between handset, headset, or h
free modes by pressing the 
ands-
 or 
 
keys, or picking up the handset. 
 
NSWERING A CALL 
A
Using the Handset: 
Pick up the handset. 
Using the Speakerphone: 
Press: 
 , 
-  he li
or  
t
ne 
-
Ans
key, or  
 the 
wer soft
Using the option
 key. 
al Headset: 
Press 
 
Incoming calls may be ignored by 
pressing the Reject soft key or 
 
during ringing. 
 
 
ENDING A CALL 
t: 
EndCall soft key. 
Using the Handse
Hang up or press the 
Using the Speakerphone: 
Press 
 or the EndCall so
Using the optional Headset
ft key. 
Press 
 or the EndCall soft key. 
MICR
HONE MUTE 
OP
During a call, press 
.
all modes: handset, headset, and 
 Mute applies to 
hands-free. You can hear all other 
parties while Mute is enabled.  
To turn off Mute, press 
 again. 
 
 
CALL HOLD AND RESUME 
1. During a call, press 
 or t
soft key.  
he Hold 
2. Press 
 again, the Resume soft 
key, or the li
OCAL CONFERENCE CALLS* 
ne key to retrieve the call
 
 
 
L
To create a three-way conferenc
call: 
1. Call the first party. 
2. Press 
 or the
to create a ne
 Confrnc soft key 
w call (the active call is 
placed on hold). 
3. Place a call to the second party. 
4. When the second party answers
press 
 or the Confrnc soft ke
again to join all parties in the 
conference. 
 
 
ce 
her 
ncing is an optional feature that must be 
on the call server. Particulars and menu 
y vary. 
 
When a conference has been 
 soft key 
established, pressing the Split
will split the conference into two calls  
on hold. 
 
Placing the call on hold on the 
will  
conference originator’s phone 
place the entire conference on hold
 
A conference may be created at any 
time between an active call and a cal
on hold (on the same or another line)  
by pressing the Join soft key. 
 
Ending the call on the conferen
originator’s phone will allow the ot
parties to continue the conference. 
 
______ 
* - Confere
configured 
options ma
CALL TRANSFER 
1. During a call, press 
 or the 
rnsfer soft key
T
 (the active call is 
umber 
party, 
placed on hold). 
2. Place a call to the n
to whic
you want to transfer the call.  
3. After speaking with the second 
press 
 or the Trnsfer soft key to
complete the transfer.  
 
o enable call forwarding: 
. Press the Forward soft key from the 
press 
 
Press the Blind soft key to transfer the 
call without speaking to the second 
party

 
Transfer may be cancelled during 
establishment by pressing the Cancel 
soft key. The original call is resumed
 
 
 
CALL FORWARDING 
T
1
phone’s idle display or 
 
and select Features and Forward.  
ber of 
nfirm 
 the 
press 
2. Select a Forwarding Type from 
AlwaysNo Answer, and Busy
3. For all types, enter a number to 
forward all future calls to. 
4. For No Answer, enter the num
rings before forwarding. 
5. Press the Enable soft key to co
Call Forwarding. A moving arrow icon 
appears for that line to confirm Call 
Forwarding is enabled 
 
To disable call forwarding: 
1. Press the Forward soft key from
hone’s idle display or 
p
 
and select Features and Forward
he 
aling 
-based application), then 
y.
 
2. Select a Forwarding Type from 
AlwaysNo Answer, and Busy
3. Press the Disable soft key. 
 
Call forwarding is not available on 
shared lines. 
 
If call forwarding is configured on t
call server (invoked using * code di
or from a PC
particulars and menu options may var
 
 
SoundPoint IP 501 Quick User Guide. 1725-11515-001 Rev. C 7/2007