Panasonic BB-GT1500C User Manual

Page of 108
Useful Information
89
For product assistance, visit www.globarange.com
For A assistance, visit www.joip.com
A service features
Answering system (BB-GT1540)
Problem
Cause/solution
I cannot import phonebook 
data or ringtone data to the 
handset.
L
While the base unit is downloading data 
excluding the base unit software, you cannot 
import phonebook data or ringtone data to the 
handset. Wait until the STATUS indicator 
stops flashing and lights in steady green.
I cannot view the A text 
message.
L
Someone is viewing a A text message from 
another handset.
L
While the base unit is downloading data 
excluding the base unit software, you cannot 
view the A text message. Wait until the 
STATUS indicator stops flashing and lights in 
steady green.
Problem
Cause/solution
I cannot listen to messages 
from a remote location.
L
A touch tone phone is required for remote 
operation.
L
Enter the remote code correctly and press 
each key firmly (page 64).
L
The answering system is off. Turn it on (page 
63).
The unit does not record new 
messages.
L
The answering system is not turned on for the 
line you wish to record messages from. Select 
the desired line or both lines by pressing 
{
IP/TEL} on the base unit repeatedly, then 
turn the answering system on (page 58, 63).
L
The message memory is full. Erase 
unnecessary messages (page 60, 61).
L
The answering system is activated for both 
lines, and the 1st caller is leaving a voice 
message. The 2nd caller cannot leave a 
message, but the caller information will be 
stored (page 45).
L
If you subscribe to the Voice Mail service, 
messages are recorded by the landline 
service provider/A not your telephone 
(page 64).
I cannot operate the answering 
system.
L
Someone is operating the answering system.
L
If someone is talking on a conference call, you 
may not be able to operate the answering 
system. Try again later.
GT15xxC.book  Page 89  Tuesday, July 24, 2007  7:17 PM