Nortel Networks 1120 User Manual

Page of 160
Additional phone features
133
Note: If you do not use the Resume Normal Mode command after 
testing, the IP Phone automatically returns to Normal Mode in 10 
minutes.
Troubleshooting MG 1000B
The MG 1000B can display error messages on-screen. Table 10 lists 
error messages and describes actions to correct the causes.
 
1.
Press the 
Services
 key.
2.
Press the 
Up/Down 
navigation key to 
scroll and highlight 
Resume Normal 
Mode
.
3.
Press the 
Enter
 key (the IP Phone 
registers back to the main office). 
Table 10: Troubleshooting MG 1000B (Part 1 of 2)
Display Message
Probable Cause
Actions
Local Mode
Test Local Mode.
Network problem.
Press the 
Services
 
key, and then select 
Resume Normal 
Mode.
Contact system 
administrator if 
problem persists.
Local Mode
Invalid ID (1)
Gatekeeper unable to 
find end point from 
Branch User ID.
Notify system 
administrator.
(Services)