DELL XPS 600 User Manual

Page of 166
Solving Problems
51
Scanner Problems
 
CAUTION: 
Before you begin any of the procedures in this section, follow the safety instructions 
located in the Product Information Guide.
 
NOTE: 
If you need technical assistance for your scanner, contact the scanner’s manufacturer.
Sound and Speaker Problems
 
CAUTION: 
Before you begin any of the procedures in this section, follow the safety instructions 
located in the Product Information Guide.
No sound from speakers
 
NOTE: 
The volume control in some MP3 players overrides the Windows volume setting. If you have been 
listening to MP3 songs, ensure that you did not turn the player volume down or off.
C
HECK
 
THE
 
SCANNER
 
DOCUMENTATION
See the scanner documentation for setup and 
troubleshooting information.
U
NLOCK
 
THE
 
SCANNER
Ensure that your scanner is unlocked if it has a locking tab or button.
R
ESTART
 
THE
 
COMPUTER
 
AND
 
TRY
 
THE
 
SCANNER
 
AGAIN
C
HECK
 
THE
 
CABLE
 
CONNECTIONS
• See the scanner documentation for cable connection information.
• Ensure that the scanner cables are securely connected to the scanner and the computer.
V
ERIFY
 
THAT
 
THE
 
SCANNER
 
IS
 
RECOGNIZED
 
BY
  M
ICROSOFT
  W
INDOWS
1
Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2
Click Scanners and Cameras.
If your scanner is listed, Windows recognizes the scanner.
R
EINSTALL
 
THE
 
SCANNER
 
DRIVER
See the scanner documentation for instructions.
C
HECK
 
THE
 
SPEAKER
 
CABLE
 
CONNECTIONS
Ensure that the speakers are connected as shown on 
the setup diagram supplied with the speakers. If you purchased a sound card, ensure that the speakers 
are connected to the card.