Avaya 1220 User Manual

Page of 200
Troubleshooting Your Avaya 1220 IP Deskphone
157
Invalid ID (1)
Incorrect User ID 
entered.
Enter correct User ID.
User ID is not in 
Gatekeeper database.
Notify system 
administrator.
Invalid ID (2)
Incorrect User ID 
entered.
Enter correct User ID.
Invalid ID (3)
Incorrect User ID 
entered.
Enter correct User ID.
User ID in Gatekeeper 
database points to 
originating Call Server.
Notify system 
administrator.
Locked from 
Login
Three failed attempts to 
enter the correct 
Station Control 
Password.
Wait one hour for the 
lock to clear 
automatically, or notify 
system administrator to 
clear lock. 
Permission 
Denied (1)
Remote IP Deskphone 
has no Station Control 
Password.
Notify system 
administrator.
Table 10: Troubleshooting Virtual Office (Part 2 of 4)
Displayed 
message
Probable cause
Action