AT&T 1040 User Manual

Page of 74
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Appendix C
Centrex operation
Centrex service call example
In the example on the left, when the calls coming 
from 555-1237 or 555-1238 are not answered, if 
you subscribe to the Centrex service provided by 
your local telephone company, these calls will be 
switched to the console telephone (EXT 11 in the 
example).
1. An external call comes in on line 4 (telephone 
number 555-1237 or 555-1238) on the original 
system telephone (EXT 12 or EXT 13).
2. If the call is not answered during the CSL delay 
time set on the original extension, (20 seconds 
for EXT 12 or 16 seconds for EXT 13), the 
console telephone (EXT 11) will ring and display 
EXT XX RING.
3. Press the
 [LINE 4] key if line 4 is idle on the 
console telephone (EXT 11). Dial the Centrex 
access code (provided by your telephone 
company) then the ringing line’s seven- or ten-
digit phone number, (as directed by your phone 
company).
 NOTES: 
•  If no one answers the call at the console 
telephone for 10 seconds, the originating 
extension will ring again. 
•  Outside calls will be answered by the auto 
attendant (see the 1080 user’s manual for 
details).
•  Contact your telephone company for more details 
about Centrex service.
If you subscribe to 
Centrex service provided 
by your local telephone 
company, you need 
to set up the system 
telephones first: Here 
is an example of one 
setup.
EXT 11 (console)
CONSOLE is ON
CSL DELAY RING is 
OFF.
EXT 12
CONSOLE is OFF.
CSL DELAY RING is set 
to 20 seconds.
EXT 13
CONSOLE is OFF.
CSL DELAY RING is set 
to 16 seconds.
EXT 14
Both 
CONSOLE and 
CSL DELAY RING 
menus are 
OFF. (This 
telephone does not use 
the Centrex service.)