Sony KP-41PX2 User Manual

Page of 148
26
Troubleshooting
Here are some simple solutions to problems which may affect the picture and sound.
Additional Information
If you continue to experience problems, have your projection TV serviced by qualified personnel.
 
Never open the casing yourself.
Problem
No picture (screen is dark) and no sound.
Poor or no picture (screen is dark), but good 
sound.
No picture or no menu information from 
equipment connected to the Scart connector.
Good picture, no sound.
No colour on colour programmes.
When you switch on the TV the last channel 
you were watching before switching the TV 
off does not appear.
Undefined picture with different colour on 
the outlines of the images.
Noisy picture when viewing a TV channel.
No unscrambled picture whilst viewing an 
unscrambled channel with a decoder 
connected through the Scart connector  
3/
3.
Distorted picture when changing 
programmes or selecting teletext.
Wrong characters appear when viewing 
teletext.
Wrong characters appear when viewing 
NexTView.
Brightness level of the picture is notoriously 
decreased when viewing a teletext page.
Remote control does not function.
The standby indicator 
 on the projection  
TV flashes.  
S
Solution
• Check the aerial connection.
• Plug the TV in and press the 
 button on the front of the projection TV. 
• If the standby indicator 
 is on, press TV 
 button on the remote control. 
• Using the menu system, select the “Picture Adjustment” menu and select “Reset” to 
return to the factory settings (see page 12).
• Check that the optional equipment is on and press the 
 button repeatedly on the 
remote control until the correct input symbol is displayed on the screen (see page 21).
• Press the  
 + button on the remote control. 
• Check that “TV Speakers” is “On” in the “Sound Adjustment” menu (see page 12).
• Check that headphones are not connected.
• Using the menu system, select the “Picture Adjustment” menu and select “Reset” to 
return to factory settings (see page 12).
• This is not a malfunction. Press the number buttons on the remote control to select the 
desired channel.
• Adjust the colour registration. For more details, please refer to “Adjusting Colour 
Registration (Convergence)” section on page 10.
• Using the menu system, select the “Manual Programme Preset” menu and adjust Fine 
Tuning (AFT) to obtain better picture reception (see page 16).
• Using the menu system, select the “Noise Reduction” option in the “Picture 
Adjustment” menu and select “Auto” to reduce the noise in the picture (see page 12).
• Using the menu system, select the “Features” menu. Then enter to  “AV3 Output” and 
set to “TV” (see page 13).
• Check that the Decoder is not connected on the scart 
2/
2.
• Turn off any equipment connected to the Scart connector on the rear of the projection 
TV.
• Using the menu system, enter to the “Language/Country” menu and select the 
country in which you operate the projection TV set. For Cyrillic languages, we 
recommend selecting Russia country if your own country does not appear in the list 
(see page 14). 
• Use the menu system to enter the “Language/Country” menu (see page 14) and select 
the same language that NexTView is broadcast in.
• This is not a malfunction. After 5 minutes viewing the same teletext page and without 
any button being pressed, the projection TV automatically decreases the brightness 
level to avoid any damage to the picture tube. To reset the brightness level, press any 
button of the remote control.
• Check that the Media Selector on the remote control is set  to the device you are using 
(VCR, TV or DVD).
• If the remote control does not operate the VCR or DVD even when the Media Selector 
has been set correctly. Enter the necessary code set as explained in the “Remote 
Control Configuration for VCR/DVD” chapter on page 23.
• Replace the batteries.
• Contact your nearest Sony service centre.