Sony 2-059-370-14(2) User Manual

Page of 132
Other Information
119
Oth
er
 In
fo
rm
at
io
n
KDF-WE/WF655
2-059-370-14 (2)
Contacting Sony
If, after reading these operating instructions, you have additional questions 
related to the use of your Sony television, please call our Customer 
Information Services Center at 1-800-222-SONY (7669) (US residents only) 
or 1-877-899-SONY (7669) (Canadian residents only). 
Before calling Sony customer support, please write down the model and 
serial numbers of your TV. You’ll find this information on the front cover of 
this manual.
Troubleshooting 
Twin View
Problem
Possible Remedies
I cannot get Twin View to work
If you are using a cable box to unscramble all channels (as shown on page 35), 
you cannot use the Twin View feature. This is because the cable box can 
unscramble only one channel at a time. 
You can use Twin View to view a signal from a different source that is connected 
to the LCD projection TV’s A/V jacks (such as a VCR or DVD player) in the 
second window by pressing 
TV/VIDEO
 while in Twin View.
Sources connected to the CABLE, VIDEO 5, VIDEO 6 and VIDEO 7 inputs, as 
well as digital source display only in the left Twin View window.
There is no Twin View window, 
or it is just static
Be sure the Twin View window is set to a video input or channel that has a signal 
airing.
You might be tuned to a video input with nothing connected to it. Try cycling 
through the video inputs by pressing 
TV/VIDEO
.
Twin View cannot display 
anything but TV channels
Try cycling through the video inputs by pressing 
TV/VIDEO
. Check that the 
Label Video Inputs
 option is not set to 
Skip
. (See the Setup menu on page 113.)
Twin View displays the same 
program in both windows
Both Twin View windows might be set to the same channel. Try changing 
channels in either window.
01COV.book  Page 119  Thursday, February 17, 2005  8:01 PM