Palm 405-5566A-US Leaflet

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a.  (Optional) Unplug the power adapter from your handheld.

b.  Press the power button.

c.  Remove the stylus. 

d.  Follow the instructions onscreen.

1. Try turning it on by pressing the Calendar or Contacts application button.

2. Perform a soft reset: Use the tip of an unfolded paper clip (or similar object 

without a sharp tip) to gently press the reset button inside the hole on the back 
of the handheld.

3. Make sure the power adapter is firmly connected to the handheld and to a working 

electric outlet. Charge for another four full hours.

1. Click the Start button and select Run.

2. Click Browse to locate the drive with the Palm Desktop software CD.

3. Double-click autorun.exe on the CD.

1. Double-click the CD icon on the Mac desktop.

2. Double-click the Palm Desktop Installer icon.

Be sure the HotSync cable is connected to your handheld and to a working USB port on 
your computer. Follow these steps to check both your computer and your handheld:

1. Make sure the HotSync icon appears in the group of icons in the lower-right part of 

your screen.

    If not:

    a.  Click the Start button and select Programs.

    b.  Select Palm Desktop, and then select HotSync Manager.

2. Check the connection type:

    a.  Disconnect and then reconnect the HotSync cable.

    b.  Make sure there is a checkmark next to Local USB. 

   

If not, click Local USB.

1. Make sure the HotSync Manager is enabled:

    a.  Double-click the HotSync Manager icon in the palmOne folder.

    b.  In the HotSync Controls tab, click Enabled.

2. Make sure the USB connection is working: 

    a.  Disconnect and then reconnect the HotSync cable.

    b.  Restart your computer.

  Make sure your handheld is on, and then try the following:

1. Tap Home      , and then tap HotSync     

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in the application list.

2. In the HotSync application, make sure of the following:

  –  Local is highlighted. If it isn’t highlighted, tap Local.

  –  The phrase Cradle/Cable appears. If not, 

  tap whatever word is there, and then tap 
  Cradle/Cable in the pick list.

3. To start synchronization, tap the HotSync icon in the middle of the screen.

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  Charge and set up your handheld.

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  Install Palm

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 Desktop software and 

software for photos, music, and more.

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  Synchronize your handheld with 

your computer.

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Before going on to step 1, synchronize 
your current handheld with your 
computer so that the information 
is up-to-date.

For more information on upgrading, go 
to www.palmOne.com/support/zire31.

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a.  Plug the power adapter into your Zire 31 handheld and into an outlet. 

Do not connect the HotSync cable to your handheld until instructed to 
do so.

b.  Charge for four hours. Make sure to fully charge your handheld before 

going on to the next step.

Follow the installation instructions   
that appear on your computer 
screen.

Double-click the CD icon, and 
then double-click the Palm 
Desktop Installer icon.

To install Palm Desktop software and software for other features like 
photos and music, insert the CD into your computer’s CD drive.

Want to synchronize with Microsoft 
Outlook? Select “Change your 
synchronization method” at the end 
of the installation process on the CD. 

When instructed during installation, connect your handheld to your computer.

a.  Plug the HotSync cable into a USB port on your computer.

b.  Plug this cable into your handheld.

Start Here

Learn More

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  Start with a tour. If you haven’t done it already, take the Quick Tour      

on your handheld, and practice Graffiti

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 2 writing.

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 Take the interactive tutorial on the CD. Learn how to create an 

appointment, set up your handheld’s multimedia features, 
synchronize your info, and much more.

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 Get more with Getting Started. This guide gives you step-by-step 

info, tips, and links to more info on the web. Open Palm Desktop 
software on your computer. Then click the Help menu and select 
Getting Started. 

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 Take Getting Started with you. Go to the Additional Software 

section on the CD and follow instructions to transfer this guide to 
your handheld.

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 Explore the User Guide. This guide has everything from Getting Started, 

and more: all the steps, all the details, all the tips. Follow the links in 
Getting Started on your computer to the User Guide on the web. Or go 
directly to www.palmOne.com/zire31-userguide.

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 Visit My Handheld on the palmOne web site. For great tips, software, 

accessories, and more, visit www.palmOne.com/myzire31.

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 Find answers to questions. If you can’t solve your problem with Getting 

Started or the User Guide, go to www.palmOne.com/support/zire31.

Did you load any third-party applications on your previous Palm OS handheld? 
You’ll have to update them if they are not compatible with your new handheld. 
If any of the following symptoms occur on your new handheld after you 
synchronize, remove these applications and contact the vendor for updated 
versions: handheld freezes or resets when you open an application; slow 
performance; unusual screen display; difficulties using handheld features; 
uneven sound quality.