Polycom DOC2702A User Manual

Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide 

Polycom, Inc.

•

The duration of the icon display cannot be modified.

The Participant Alerts list contains all the participants who are currently waiting for operator 

assistance.

Participants are automatically added to the Participants Alerts list in the following 

circumstances:
•

The participant fails to connect to the conference by entering the wrong conference ID 

or conference password and waits for the operator’s assistance.

•

The participant requests Operator’s Assistance during the ongoing conference.

This list is used as reference only. Participants can be assisted and moved to the Operator 

conference or the destination conference only from the Participants list of the Entry Queues or 

ongoing conference where they are awaiting assistance. 
The participants are automatically removed from the Participant Alerts list when moved to 

any conference (including the Operator conference).