Polycom DOC2702A User Manual

Chapter 18-The Call Detail Record (CDR) Utility

Polycom, Inc.

When the Multi-Part CDR is configured on the RMX, an additional column, Part Index, is 

added to the CDR list.

The Part Index column displays the CDR file’s sequence in the CDR file set:
•

CDRs that are up to 1MB consist of a single file. Each file has a unique Display Name and 

a Part Index of 1.

The reserved start time of the conference. If the conference started 
immediately this is the same as the Start Time.

The time the conference was scheduled to last. Discrepancy between 
the scheduled and the actual duration may indicate that the 
conference duration was prolonged or shortened.

The conference status. The following values may be displayed:

•

Ongoing Conference 

•

Terminated by User 

•

Terminated when end time passed 

•

Automatically terminated when conference was empty – The 
conference ended automatically because no participants joined the 
conference for a predefined time period, or all the participants 
disconnected from the conference and the conference was empty 
for a predefined time period.

•

•

Note: If the conference was terminated by an MCU reset, the status 
Ongoing Conference will be displayed.

Indicates if the conference record was downloaded using any of the 
file retrieval buttons in the CDR List pane or the API.

•

Yes - when the conference record was retrieved to any file or using 
the API. 

•

No - when the conference record was not retrieved at all.

The File Retrieved field is updated whenever the record is 
downloaded.