Polycom DOC2702A User Manual

Polycom RealPresence Collaboration Server (RMX) 1500/2000/4000 Administrator’s Guide 

Polycom, Inc.

To enter an IP address as the destination number, replace the periods (.) with asterisks (*) in 

the format n*n*n*n followed by the # key. For example, if the IP address is 172.22.188.22, 

enter 172*22*188*22#.
Dialing from SIP Endpoints
Optional. [MCU prefix in SIP Proxy] - the prefix with which the RMX is registered 

to the gatekeeper. 
[GW Profile ID] - The ID of the Gateway Profile to be used for the gateway call and the 

IVR message. 
[@domain name] - the RMX domain name as registered to the SIP Proxy.
The dialing string:
[GW Profile ID]@domain name
Optional:
[GW Profile ID]@IP address of the RMX signaling host
Optional:
[MCU prefix in SIP proxy][GW Profile ID]@domain name
Once the participant is connected to the Gateway Profile and hears the IVR message 

requesting the destination number, using the DTMF input keypad, the participant enters the 

number of the destination endpoint followed by the # key. PSTN numbers are identified by 

an * before the number. 
For example, enter 3456# for IP endpoint, or 9253456# for ISDN, or *9253456# for PSTN 

phone.
To enter an IP address as the destination number, replace the periods (.) with asterisks (*) in 

the format n*n*n*n followed by the # key. For example, if the IP address is 172.22.188.22, 

enter 172*22*188*22#.

For RMXs registered to a gatekeeper, the RMX can be configured to dial and receive calls to 
and from H.323 endpoints using the IP address in the event that the Gatekeeper is not 

functioning.

For Dial-out calls, direct IP dialing is enabled or disabled by the 

GK_MANDATORY_FOR_CALLS_OUT System Flag.