Polycom DOC2702A User Manual
Chapter 20-RMX Manager Application
Polycom, Inc.
20-27
7
Reset the RMX:
a
a
In the RMX Management pane, click the Hardware Monitor button.
The Hardware Monitor pane is displayed.
The Hardware Monitor pane is displayed.
b
Click the Reset (
) button.
8
Install the RMX Manager. For more information see "Installing the RMX Manager” on
Using an Internal Certificate Authority
If your TLS certificate was created and issued by an Internal Certificate Authority, it may not
be seen as having been issued by a trusted Certificate Authority. The RMX Manager is not
downloaded successfully and a warning is received stating that the certificate was not
issued by a trusted Certificate Authority.
To add the Internal Certificate Authority as a trusted Certificate Authority:
1
To add the Internal Certificate Authority as a trusted Certificate Authority:
1
Navigate to the folder where the certificate (.cer) file is saved.
2
Open the certificate file.
3
Click the Detail tab.
4
Click the Copy to File button.